Possum will liaise with key contractors on the fixtures and fittings required for the installation of EAT. Possum provide a complete service to install all required accessories including door, curtain, blind and window operators.

Stage 4: Client Specific EAT Solutions- Assessment and Prescription Services
Possum users may be affected by any of a number of disabilities including conditions such as Cerebral Palsy or Spina Bifida, Motor Neurone Disease, Multiple Sclerosis, Parkinson’s and spinal or head injuries. Possum’s professional staff have the benefit of many decades of accumulated experience in carrying out assessments of the needs of individual clients as their needs will vary. Assessments are carried out independently by a member of Possum staff in conjunction with care professionals.

Stage 5: Installation, maintenance and support for EAT and integrated systems
The installation includes training for the user and their carers or family members in how to use the system. Possum recommends that a maintenance contract is taken out and this provides an annual visit to service the system and carry out any reprogramming, re-assessment and additional training which may be appropriate. In addition, Possum will respond to any fault calls within a maximum of 48 hours.

Post Installation - Maintenance and Support
Possum provides on-going maintenance and support for equipment and users. Full training will be provided on all installed equipment ensuring all staff and clients are proficient in utilising the electronic assistive technology solutions provided. Possum has an extensive network of directly employed field based service and installation engineers together with in house customer service administrators and technical helpline staff.

Our dedicated Building Projects management team are available to discuss your project requirements.